Free cancellation period is 14 days before the check in. If the guest cancels after free cancelation period of 14 days guest pays 100% of his stay.
Please note that Villa Brandestini management must be informed about the cancelation via email or telephone.
tel.: +385 52 575 707
For the purpose of continually improving our service and offerings, it is particularly important that you provide us with the reason why you are cancelening your stay. Please complete the enclosed cancelation form and include it in your email. In the event you have already paid, we will credit the amount to your bank or credit card account. Please note that bank refunds can take several days and that we require a certain amount of time to process refunds.
As the operator of the Villa Brandestini web, we – Sea Istria d.o.o.– regard data protection as a fundamental concern and we would like to ensure that your privacy is, and remains, protected at all times when using our web.
Your personal data are only collated, processed and used by us if you issue your consent, or legislation allows us, to process and/or use your personal data. To this end, we comply with the valid legal stipulations on data protection.
WHAT ARE PERSONAL DATA ?
Specific information on the personal and objective circumstances of a specific or specifiable person. These particularly include data such as your name, your address, your date-of-birth/age, your gender, your telephone number and your e-mail address.
WHY DO WE COLLATE, PROCESS AND UTILISE PERSONAL DATA ?
1. We collate, process and utilise personal data for processing your orders
2. We collate, process and utilise personal data for processing payments
3. We collate, process and utilise personal data for responding to your questions and queries
4. We collate, process and utilise personal data for sending out our newsletter insofar as you have given us your consent to do so
WHAT INFORMATION DO WE COLLECT IN THE PROCESS ?
Only information that you enter while visiting our web or transmit to us in any other way is collated, saved and processed. You have the option to withhold certain information – which can however mean that you will be unable to utilise some of our offerings, services and features.
CONSENT AND REVOCATION
When subscribing to the newsletter, Sea Istria d.o.o. uses – with your consent – your first name, your last name and your e-mail address for its own advertising purposes. Once you have given us your consent for using, processing and transmitting your personal data for the purpose of sending the newsletter or for other marketing purposes, you can revoke this for the future at any time without any formal procedure or notice. Furthermore, you can – insofar as we use your personal data within the legally-permissible context for postal marketing measures – object to the utilisation of this data. In both cases, simply send us an informal message by post to the following address:
Sea Istria d.o.o.
Drage Gervaisa 7
Furthermore, each newsletter contains a link with which you can unsubscribe to the newsletter.
Following receipt of your revocation or retraction, we will cease to utilise, process and transmit the relevant data for any purposes other than for processing your order/orders and also cease to send you any further advertising materials, including our catalogues.
DO WE PASS PERSONAL DATA ON TO THIRD PARTIES ?
For optimum processing of your booking, it may also be necessary to transmit your personal data to third parties, for example to Croatian e-vizitor so that these can process your stay in Croatia.
The separate applicant data protection stipulations apply when using the applicant tools.
We guarantee that we will otherwise not forward your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent for this.
The data forwarded to third parties are utilised by these third parties exclusively for carrying out the duties or tasks allocated to them.
HOW LONG ARE THE DATA SAVED FOR?
Only for as long as they are required for the processing of our services or for the period the legal stipulations require them to be saved for.
HOW DO WE PROTECT YOUR DATA ?
We deploy technical and organisational measures that protect your personal data against loss, manipulation and unauthorised access by third parties. We regularly adapt our security measures to the current state of the art.
DATA COLLATION USING COOKIES
When you visit our Website, we also automatically collect technical and statistical data on the utilisation of the Villa Brandestini web by setting cookies. This involves the following data:
1. IP address
2. Browser type and version
3. The Website from which you are visiting us
4. The operating system used by you
5. Date and time of your visits to the individual Websites
6. Information regarding the allocation of your visit and/or an order with a marketing channel
THIRD PARTY COOKIES
We use third-party services to improve our service and those services use their own cookies.
Third-party services that are used on Villa Brandestini website and which have their own privacy policies are:
1. Google analytics (used for statistical analysis of visits)
LINKS TO EXTERNAL WEBSITES
The Villa Brandestini Website and this data protection declaration include links to external Websites, over whose contents Villa Brandestini has no influence. For this reason, Villa Brandestini assumes no liability for the contents, the nature or the reliability of these external Websites. The placement of links does not include any support for, or approval of, the information or services offered on the respective Websites. The respective provider or host of the Websites is solely responsible for the contents of the linked Websites.
WHERE CAN YOU GET INFORMATION ABOUT YOUR DATA STORED WITH US ?
You have the right to demand free-of-charge information relating to your personal data stored with us at any time. If your personal data is incorrect or has been saved for incorrect reasons, we will gladly correct, block or delete said data. Here, we kindly request that you inform us of any changes to your personal data. In the event you wish to receive information on your personal data or you have questions relating to data protection, please write to:
Sea Istria d.o.o.
Drage Gervaisa 7
CHANGES TO THIS DATA PROTECTION DECLARATION
We reserve the right to change or supplement the data protection declaration as required. We will publish all changes/supplements on this Website. For this reason, we kindly request that you regularly visit the Website to inform yourself of the latest status of the data protection declaration.
Sea Istria d.o.o.
Drage Gervaisa 7
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
2. Referrals and links
The author is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.
The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object.
The copyright for any material created by the author is reserved. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymized data or an alias. The use of published postal addresses, telefone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.